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Shipping Policy

Shipping Policy

The cost of shipping varies depending on the city and shipping address of the consumer. Only our retail area is subject to all of these fees.

1. The aforementioned order amount will incur shipping fees of Rs. 50 in Patna and Rs. 299 in Patna.

2. The delivery price for items under Rs 299 is Rs 50 in Patna and Rs 69 in Patna.

3. 24-hour shipping is only possible in Patna when orders are placed on business days and in accordance with the aforementioned order guidelines (1&2).

4. It’s possible that our courier partners will be away between the day you made your order and the day of delivery based on the delivery hours listed on the product page. The predicted date is moved up by one day in this case. Some courier partners don’t operate on Sundays or Mondays, so the delivery dates take that into account.

5. If you place an order between these dates, our 24-hour shipment may be impacted by other circumstances, such as legal holidays, federal holidays, or local laws that are now in effect. In this case, we adjust by adding one or two days.

6. Patna guarantees that purchases will be delivered in two to three business days.

7. 3–4 business days for other states. If there is a delay, our customer service professional will let the appropriate person know.

8. For delivery outside of Patna, Rs 599 is the required minimum order value.

9. Each order will be charged Rs 50 in other state costs.

10. For locations outside of Patna, there is an additional COD fee of Rs. 50 for orders under Rs. 300.

Customers are requested to cooperate if there is a one- to two-day delivery delay, and they should email us at contactus@harshbardhan.com if the product is not delivered within 24 hours.

Any products that have been torn open, opened, in a broken package, or without a product bill shall be rejected by the customer. Nestea Shop cannot be held liable for any product problems in the absence of a bill.

The items cannot be delivered to military addresses or PO boxes, and delivery to domestic rural locations may take an extra day or more. Longer processing times apply to orders that call for engraving or other customization.

For shipping delivered outside of Patna, the customer’s state may impose an OCTROI Duty on top of the item’s cost. These costs are not refundable because they are beyond our control.

Domestic customers are responsible for paying any OCTROI Duty assessed by the administration of your state. Which shipments will be charged these costs or how much they might cost us cannot be predicted. In the event of a refusal, the price of the items or the return service fees will be charged.

In the event that delivery is delayed or fails completely due to an error by the User (for example, incorrect or incomplete recipient information, the recipient is unavailable, or any other similar reason), any additional costs incurred by Nestea Shop for redelivery shall be recovered from the User.